Nuvia Clean Booking Updates — SMS Consent Policy

Version 1.4 · Last updated October 8, 2026

How you opt in

South Haven Detailing LLC dba Nuvia Clean operates Nuvia Clean Booking Updates. This program sends transactional text messages only about the booking you explicitly opted into, at the mobile number submitted with that booking.

To enroll:

1. Open our booking form and complete your service, appointment, location, and contact details. 2. On the final review screen, review your mobile number and optionally check the SMS consent box immediately above the confirmation controls. The box is unchecked by default. Entering a number or checking this box alone does not enroll you. You can leave it unchecked and complete your booking. 3. Submit your completed booking using "Confirm Booking" or "Pay Deposit & Confirm", as applicable. Consent is recorded only with a successfully submitted booking, for that booking and mobile number. The booking confirmation page shows whether SMS updates were accepted for that booking.

You can preview the final checkout and SMS consent controls without completing the earlier steps. The preview is clearly marked and does not create a booking, collect a payment, send a message, or record consent.

A later booking requires its own optional SMS consent. This booking's consent does not enroll other phone numbers or future bookings. Our contact form does not enroll you in SMS updates.

The checkbox reads:

> Text me updates from Nuvia Clean about this booking — confirmation, reminders, schedule changes, service status, and payment notices. > Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or > HELP for help. Consent is not a condition of purchase. See our SMS consent policy, Privacy Policy and Terms of Service.

Consent is not a condition of purchase. For an accepted opt-in, we record the booking, mobile number, consent policy version, date, time and method so we can show how it was given.

We never buy, rent or import phone numbers, and we never add a number to messaging because it appeared on an invoice, an enquiry or a phone call.

After successful booking submission, we save your consent for that booking and mobile number. Before the first booking update, we send an SMS subscription confirmation identifying Nuvia Clean, message frequency, rates, and STOP/HELP instructions. If texting is temporarily unavailable, we send that confirmation before any booking texts when service is available. While texting is unavailable, booking communications are sent by email.

What we send

Transactional messages only about the booking you opted into:

Booking confirmations
Appointment reminders
Reschedule and cancellation notices
Arrival and service status updates
Booking payment requests and receipts

Payment requests concern the balance due for the service you booked.

We do not send marketing or promotional text messages. Promotional email consent, if requested, is separate from this SMS program.

Frequency, cost and help

Message frequency: Varies with that booking. A typical booking generates a confirmation, a reminder, and a message if something changes.

Cost: Message and data rates may apply. Nuvia Clean does not charge for text messages; your mobile carrier's standard rates apply.

Opt out: Reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages unless you opt in again. You can also ask us to stop by email or phone.

Resubscribe: Reply START to restore updates for bookings you previously opted into. START does not enroll a new booking or another number.

Help: Reply HELP, email support@nuviaclean.com, or call (616) 439-6333.

Carrier liability: Carriers are not liable for delayed or undelivered messages.

Your number and your privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your number is used to deliver the messages above and for nothing else. Full detail is in our Privacy Policy, and the Nuvia Clean Booking Updates SMS terms are section 11 of our Terms of Service.

Contact

South Haven Detailing LLC dba Nuvia Clean 333 West 28th Street, Holland, MI 49423 support@nuviaclean.com · (616) 439-6333